Frequently Asked Questions

GreenScape offers a comprehensive range of professional landscaping services including lawn care and mowing, garden design, hardscaping (patios, walkways, retaining walls), tree trimming and removal, irrigation system installation and repair, seasonal cleanup, landscape lighting, and mulching. Visit our Services page for the full list.

You can request a free quote by filling out our online quote form, calling us at (503) 123-4567, or messaging us on WhatsApp. We schedule a free on-site consultation to assess your property before providing a detailed, written estimate. There is no obligation attached to the consultation or quote.

For routine maintenance services, we can typically schedule within 5–10 business days. For larger design and installation projects, timelines vary based on project scope and current scheduling. We always provide a clear start date in your project agreement before any work begins.

We offer both. Many clients hire us for one-time projects such as garden installations, hardscaping, or seasonal cleanups. We also offer flexible monthly maintenance plans with no long-term contracts required. You can start or stop monthly service with 14 days notice.

Light rain typically does not stop our crews from completing scheduled lawn maintenance. However, for safety and quality reasons, we may reschedule certain services such as hardscaping, seeding, or chemical applications when heavy rain is forecast. We will always notify you in advance of any reschedule.

Our pricing depends on the type of service, property size, and project complexity. Routine lawn mowing and maintenance starts at $79 per visit. Monthly care packages start at $189/month. Custom design and installation projects are quoted individually after a free on-site assessment. View our Pricing page for package overviews.

We accept all major credit and debit cards, ACH bank transfer, and check for larger projects. A deposit is required before larger project work begins. Monthly maintenance is billed on the 1st of each month.

No. We believe in full transparent pricing. All costs, including materials, labour, and any equipment fees, are itemized in your written quote. You will never receive a surprise charge that was not discussed and agreed upon in advance.

No long-term contracts are required. Our monthly maintenance plans are completely flexible. You can pause or cancel with 14 days written notice. We earn your continued business through quality work, not binding agreements.

We serve the greater Portland metro area including Portland, Beaverton, Hillsboro, Lake Oswego, Tigard, Tualatin, Sherwood, West Linn, Milwaukie, and surrounding communities in Washington and Clackamas counties. Contact us if you are unsure whether your location is within our service area.

Yes. GreenScape's team includes Oregon-licensed landscaping contractors and certified applicators for fertilizer and chemical treatments. All crew members are trained, insured, and background-checked. We are fully bonded and carry general liability insurance for your peace of mind.

Yes. GreenScape Landscaping carries comprehensive general liability insurance and workers' compensation coverage. Proof of insurance is available upon request before any project begins.

We make every effort to assign consistent crews to recurring maintenance clients. Familiarity with your property allows our team to provide better, more attentive service over time. Estate-tier clients receive a dedicated account manager for all scheduling and communication.

Absolutely. Our custom garden design service begins with a free consultation where we discuss your goals, style preferences, and budget. We then prepare a complete planting plan using native and climate-appropriate species suited to the Portland area. View our Gallery for design examples.

Yes. We prioritize eco-friendly landscaping practices including organic fertilizers, integrated pest management (IPM), native plant selection, and water-efficient irrigation design. We can also design xeriscaping layouts to reduce your irrigation needs and water bill.

Yes. Poor drainage is one of the most common issues we address in Portland due to the heavy seasonal rainfall. Our team assesses existing drainage patterns and designs solutions including French drains, dry creek beds, rain gardens, and grading corrections to redirect water away from structures.